Shipping & Returns

Shipping

Domestic Shipping (United States)

  • Standard Shipping (5-7 business days)$5.95
  • Express Shipping (2-3 business days)$14.95
  • Overnight Shipping (1 business day)$24.95
  • Free Standard Shipping on orders over $150FREE

International Shipping

We ship to most countries worldwide. International shipping rates are calculated at checkout based on destination and package weight.

  • Canada & Mexico (7-14 business days)From $19.95
  • Europe (10-21 business days)From $29.95
  • Rest of World (14-28 business days)From $39.95

Order Processing

  • Orders are processed within 1-2 business days
  • You will receive a shipping confirmation email with tracking information
  • Orders placed after 2 PM EST will be processed the next business day
  • All packages are fully insured and require a signature upon delivery

Returns & Exchanges

We want you to love your Luna jewelry. If you're not completely satisfied, we offer hassle-free returns within 30 days of delivery.

  • Items must be unworn and in original packaging
  • Custom or personalized pieces are final sale
  • Return shipping is free for domestic orders
  • Refunds are processed within 5-7 business days of receiving your return

How to Return

  1. Contact us at hello@lunajewelry.com to initiate your return
  2. Receive a prepaid shipping label via email
  3. Pack your item securely in its original packaging
  4. Drop off at any authorized shipping location
  5. Receive your refund once we process your return

Questions?

Our customer service team is here to help with any shipping or return inquiries.

CONTACT US